May 25, 2016

Posted by in 2016, Expert's Session, News | 0 Comments

Analytical tools for problem analysis by Dr. Amol Mahulkar

Dr. Mahulkar’s class was interactive and instead of explaining things to people directly he asked students what they understood by a particular term and he would streamline all the answers he received and added his understanding of the topic on various answers received. He began with a simple exercise and started by asking what it that they were doing here was. The answer that class and Dr. Mahulkar come across was that they were here to identify problems of underprivileged.
After this he asked class how they define problem. And the class agreed that problem is a state when you’re uncomfortable which is felt when there is an unmet need. They agreed that problem can also be seen as a disconnect. After this he explained class what analysis means and what does problem analysis mean.


He then asked class what they would do in case of fire. Some of the participants said that they would run, some said that they would call fire police, some said that they would look for fire extinguisher so on and so forth. After hearing this he gave another piece of information on the problem. He added that it was a candle fire. From this activity he wanted the participants to learn the first step of problem solving which is problem identification.
After this activity he divided the class into groups of two and asked both the groups their plan of action in case of short circuit in their class room. Through this activity he tried to explain various concepts like problem identification, parametrisation and reaction.
He then taught participants the classic problem analysis approach which includes:
Sensitivity map
Stability map
After which he introduced participants with problem analysis tools. As per him there is no standard way to solve all problems but there are few common methodology for problem solving, these methodologies are problem analysis tools.
Dr. Mahulkar classified problem analysis tools into beautiful and intelligence and briefly explained different versions of them. Tools explained were:
mind map (trip to Gandhinagar)
pareto chart
Decision tree
Fish bone
Cause and effect diagram
a) Root cause analysis
b) Failure mode and effect analysis
c) Stake holder analysis
d) theory of constraints
e) Five whys
f) Force field
g) Theory of Innovative Problem Solution
h) Total Quality Management
He ended his lecture by saying that creating a problem statement is important and that they would work together in preparing a proper problem statement for the problems which they have selected.

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